Our cookie policy

Cookies (Last updated: 7th June 2018 at 12:14)

We are committed to great customer service, one of the ways in which we can improve our online service to you is by using analytical tools to collect non-personal information about your browser and computer configuration, and the way in which you interact with our website. This information cannot be used to identify you or your computer/device; it is simply used by us to find out which aspects of the site are popular and which are less so. Like many other websites, we use Google's analytical tools in order to create and track this information.

In order to collect this information, we need to place a few small text files on your computer/divice. These files contain random numbers which are simply used to identify browsing patterns on our website. The files are known as 'cookies', and if you do not wish for them be to placed on your machine by our website, you can disable them by following the instructions for your web browser below.

Due to current technical restrictions we are presently operating under an 'implied consent' policy. This means that by using our website you agree to the use of cookies as listed below. If you do not agree, please remove the cookies (and disable our ability to create them in the future), by following the instructions below for your web browser.

Although we are currently using 'implied consent', we are working very hard to make our use of cookies more transparent and to give users the option to 'opt in' rather than 'opt out.' Please check this page regularly for updates on our progress.

Cookies we set

The table below shows the cookies we use on this site.

CookieNamePurposeMore information
Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from, and the pages they visit while they are here. Click here for an overview of Google's privacy policies.
Tracking logged in users Unique E.G:
We use this Anonymous cookie to track Administrators login onto the website. You will not be affected by this cookie in any way.  

Removing and disabling cookies

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However, this may affect the functionality of the websites you visit.

To find out which browser you are currently using, visit

You may find these links helpful for finding more information about managing cookies within your browser.

BrowserMore information
Internet Explorer 9
Earlier versions of IE

For more information on privacy and the 'Cookie Law' visit the ICO:

Changes to this statement

We reserve the right to update or make changes to this statement at any time, without notice, and we recommend that you re-visit this page regularly in order to ensure that you remain in compliance with this policy.

The UK Media Group has been an amazing and loyal supporter of ours for more than 15 years.  Thanks to the UK Media Group's generosity, we have been able to highlight the plight of the thousands of children who go missing or are abducted in the United Kingdom every year.  We could not have done it without you.  From all of us, a huge thank you.  

Lady Meyer, CBE, Founder of PACT
(Parents and Abducted Children Together)

PACT logo sig

Abellio Greater Anglia have worked in partnership with UK Media Limited and they have always provided a professional service that has helped us provide an excellent experience for our passengers.

J Brandon
Abellio Greater Anglia



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